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| Self Representation Service (QCAT) |
The Self Representation Service (QCAT) provides free legal advice and assistance to people at the Queensland Civil and Administrative Tribunal. The Service is staffed by QPILCH lawyers (QPILCH staff and member firm lawyers) on a rostered basis.
For more information about the Service, please refer to the details below, and the FAQs and Information Brochure links at the right.
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| Eligibility for Assitance |  |
People whose matters fall within the following legislation will be eligible for assistance from the Service:
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 | Anti-Discrimination Act 1991 | |
Child Protection Act 1999 | |
Commission for Children and Young People and Child Guardian Act 2000 | |
Education (General Provisions) Act 2006 | |
Guardianship and Administration Act 2000 and Powers of Attorney Act 1998 | |
Information Privacy Act 2009 and Right to Information Act 2009 | |
Manufactured Homes (Residential Parks) Act 2003 | |
Residential Tenancies and Rooming Accommodation Act 2008 | |
Retirement Villages Act 1999 |
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People appealing a QCAT decision, even if it does not relate to one of those pieces of legislation, will also be eligible for assistance.
How much assistance is provided will be determined by a person’s means and priority will be given to those who cannot afford private legal assistance. The Service may refuse to provide assistance in some cases such as those cases which lack legal merit or those which are so urgent the Service cannot effectively provide assistance in time.
A person who is a declared vexatious litigant or with whom the Service has a conflict of interest will not be eligible for assistance.
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| Assistance provided | |
People eligible for assistance will be entitled to a 45 minute consultation with a solicitor. In some situations, further appointments can be made.
The solicitor may provide:
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| legal advice, including advice about appealing a QCAT decision; | |
assistance in drafting documents, including QCAT documents and correspondence; | |
advice about other options for the resolution of a dispute; and | |
advice about QCAT’s processes. |
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The Service does not provide representation or act on a person’s behalf. The Service may refer a matter, if appropriate, for further advice, support or representation.
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| Policies and procedures | |
People seeking assistance from the Service need to complete a client intake form and sign the Service’s terms and conditions (available at the registry or below). Their matter will then be assessed and, if eligible, the person will be contacted to arrange a 45 minute appointment with a solicitor. The Service, at its discretion, may provide further appointments.
Appointments will be held on Tuesday, Wednesday and Thursday mornings either in person or by telephone. Initially, a maximum of 3 appointments per morning will be offered. This will increase as the Service becomes established.
If a person is not eligible for assistance, they will be notified of our reasons in writing.
The Service will not provide legal advice to drop in clients. However, the Service can provide general information, help people complete the client intake form and assist them to complete QCAT forms on a drop-in basis.
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| Forms | |
If you would like assistance from the Service please print out the Client Intake Form and return the completed form to the Service at the address below. Please make sure you read the privacy policy and read and sign the terms and conditions before returning the form to us.
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| Contact us | |
Please contact the Self Representation Service (QCAT) for more information, to make an appointment, or to obtain or lodge the forms. You can contact the Service by:
Post: Coordinator, Self-Representation Service (QCAT), QPILCH
PO Box 3631
SOUTH BRISBANE BC QLD 4101
Phone: 07 3846 6317
Fax: 07 3846 6311
Email: srs.qcatadmin@qpilch.org.au
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